Location

Counselling appointments take place at the
Stretton Centre
Level 1,  307 Peachey Road,
Munno Para, SA 5115

Appointment Information

  • Please arrive five minutes before your appointment.
  • Appointments run for 50- 60 minutes.
  • Privacy, confidentiality, safety and your well-being are our priority.

What you need to know about appointments

Book an Appointment

To book an appointment online click the book now link below and follow the simple five steps

  1. Select a service
  2. Pick a preferred time
  3. Enter your details and click Book Now (you will receive a booking confirmation code on your phone for security purposes. Please enter this on your booking screen)
  4. Provide payment details.
  5. You will receive a confirmation of your appointment date and time

Book Now

Cancelling and Rescheduling

Your appointment time is set aside specifically for you, so your appointment is your time alone. You need to inform us if you are unable to attend your appointment 48 hours in advance. Your advance notes allow us to offer your scheduled time to other clients.

If you cancel within 48 hours of your appointment, our cancellation policy requires you to pay your full fee. We appreciate your cooperation on this matter.

When You Arrive

We will meet you upstairs at level one. Please wait for your service provider to come and greet you.

What to Expect

At your first session at Love Life Counselling, you’ll talk with your counsellor so they can decide how best to help you. This session is up to 50- 60 minutes and you may need further appointments.

Payments; Medicare Rebates and Private Health Insurance

Payment Methods

Payment for Counselling sessions is required at your appointment via cash or credit card. Visa, MasterCard, Debit Cards and American Express are accepted. After your first session, you can pay by direct deposit or Bpay.

Contact Love Life Counselling for a FREE 10-minute phone consultation on how we can best help you. We never turn anyone away based on their financial circumstances. We can negotiate payment plans with you.

Medicare

Counsellors cannot offer clients any rebates under Medicare. However, our fees are affordable without the need to see a GP to get a referral.

Private Health Insurance

Rebates vary among insurance providers. Please check with your private health insurance provider.

Medibank Private Health Insurance

Medibank offers rebates for counselling and psychological services for eligible members. You may be eligible for rebates if you have counselling cover benefits. Please check your entitlements with your health fund.

In Case of Emergency

Online bookings are for non-urgent counselling only. If you are experiencing suicidal thoughts or there is an emergency, please use one of these emergency contacts.

For life-threatening or critical emergencies, we suggest you please call 000

Lifeline 131 114
Kid’s Helpline 1800 551 800
Domestic Violence Helpline 1800 800 098 or 8355 3622

Want to make an appointment to see us?

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